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Participant handling

Central office of coordination

Thanks to our many years of experience in seminar organisation, we are able to offer you a thoroughly professional handling of your participant management – both nationally and internationally.

 

Co-ordination of invitations, registrations and confirmations
As soon as the schedule is confirmed, we get in touch with your seminar participants, take over the shipping of the invitations and the registration procedure - whether group registration, manual or online single application. Upon request, we will check requirements such as training certificates and registration documents, pre-requisite courses and online tests. We continue to co-ordinate the hotel requirements and monitor the budget. Along with the confirmations, we will send out your training brochures and take care of additional documents.

 

Contact and interface between organiser, participant, hotel and location
With ongoing support via a dedicated hotline and e-mail address, we are the central contact for all organisational queries of your seminar participants, hotels and locations. We respond to cancellations and changes immediately - our excellent communication skills ensure we avoid unnecessary costs and misunderstandings.

 

Continuing maintenance of a learning management system
We always keep your Learning Management System including all master data up to date. We provide regular status updates regarding delegate numbers, carry out a continuous workload control and manage waiting lists.

 

Quality assured: seminar preparation and seminar conclusion
We follow the checklist strictly so that nothing is missed: We remind all parties involved of set deadlines, prepare all documents and certificates and are available to implement changes at short notice if necessary. Following successful completion of the training, we take care of the conclusion: we check the participant lists, send out certificates and evaluate all data and feedback forms.

Our services for you

  • Coordination of invitations, registrations and confirmations
  • Contact and interface between organiser, participant, hotel and location
  • Continuing maintenance of a learning management system
  • Quality assured: seminar preparation and seminar conclusion

Contact

mst group GmbH
Leopoldstraße 256
80807 München
Germany

Fon +49 (89) 550 514-50
Fax +49 (89) 550 514-40

info(at)mst-group.eu